Privacy Policy

Last Updated: September 28, 2025

At Neat LED Lighting, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or use our services.

1. Information We Collect

We may collect the following types of information:

  • Personal Information you provide directly (such as name, phone number, email address, and project details submitted through our contact or quote forms).
  • Service Information related to your project type (residential, commercial, or industrial).
  • Technical Information automatically collected when you use our website (such as IP address, browser type, device, and pages visited).

2. How We Use Your Information

We use your information for the following purposes:

  • To provide consultations, quotes, and services you request.
  • To improve our website, services, and customer experience.
  • To communicate with you regarding updates, offers, or support.
  • To comply with legal and regulatory requirements.

3. How We Share Information

We do not sell, rent, or trade your personal information. We may share your information only in the following cases:

  • With trusted service providers who assist us in delivering our services.
  • When required by law, regulation, or legal process.
  • To protect the rights, property, or safety of Neat LED Lighting, our clients, or others.

4. Data Security

We take reasonable precautions to protect your information. While no online system is 100% secure, we use technical and administrative safeguards to reduce risks of loss, misuse, or unauthorized access.

5. Cookies & Website Tracking

Our website may use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can adjust your browser settings to refuse cookies, though some features of the site may not work properly without them.

6. Your Rights

Depending on your location, you may have rights under applicable privacy laws, such as:

  • Accessing the personal data we hold about you.
  • Requesting corrections or updates to your information.
  • Requesting deletion of your personal data, subject to legal or contractual obligations.

To exercise your rights, contact us at contact@neatledlighting.ca.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

8. Children’s Privacy

Our website and services are not directed at children under 13, and we do not knowingly collect personal information from them.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revised date.

10. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, please contact us:

📧 Email: contact@neatledlighting.ca
📞 Phone: +1 (647) 606-6506
📍 Office: 285 Progress Ave #19, Scarborough, ON M1P 2Z3